heybaji Privacy Policy — Your Data, Your Control

Information We Collect

When you use heybaji, we collect different types of information depending on how you interact with the platform:

heybaji only collects information that is necessary to provide our services, verify your identity and comply with legal requirements. We do not collect data that has no clear purpose.

How We Use Your Information

heybaji uses the information we collect for the following purposes:

• To create and manage your heybaji account, verify your identity and ensure you meet our eligibility requirements for using the platform.
• To process deposits and withdrawals securely. Your financial data is used exclusively for transaction processing on heybaji and is never shared with unrelated third parties.
• To personalise your experience on heybaji. This includes recommending games you might enjoy, displaying relevant promotions and remembering your preferences.
• To detect and prevent fraud, money laundering and other illegal activities. heybaji uses automated systems to monitor transactions and flag suspicious behaviour for manual review.
• To communicate with you about your account, including transaction confirmations, security alerts and important updates about heybaji services or policies.
• To send promotional offers and marketing communications, but only if you have opted in to receive them. You can change your marketing preferences at any time through your heybaji account settings.
• To improve the heybaji platform by analysing usage patterns, identifying technical issues and understanding what features our players value most.

Cookies and Tracking

heybaji uses cookies and similar tracking technologies to improve your browsing experience. Here is what you need to know:

• Essential cookies are required for the heybaji platform to function properly. These handle things like keeping you logged in, processing transactions and maintaining security. You cannot disable these cookies.
• Analytics cookies help heybaji understand how players use the platform. This data is aggregated and anonymised, meaning we cannot identify individual users from analytics data alone.
• Preference cookies remember your settings on heybaji, such as language selection, display preferences and recently played games.
• You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of heybaji and limit your experience on the platform.

Data Sharing and Third Parties

heybaji does not sell your personal data to anyone. We may share limited information with trusted third parties only when necessary:

• Payment processors who handle deposits and withdrawals on behalf of heybaji. These providers only receive the data needed to complete your transaction.
• Game providers who supply the games available on heybaji. They may receive anonymised gameplay data for the purpose of improving game performance and fairness.
• Regulatory authorities when required by law. heybaji may be obligated to share certain player data with regulators as part of our licensing and compliance obligations.
• Security and fraud prevention services that help heybaji detect and prevent unauthorised access, identity theft and financial fraud.

All third parties who receive data from heybaji are contractually required to protect that data and use it only for the specified purpose. We regularly audit our partners to ensure compliance.

Data Storage and Security

• All personal data stored by heybaji is encrypted at rest using industry-standard encryption protocols. This means even if data were somehow accessed, it would be unreadable without the encryption keys.
• Data transmitted between your device and heybaji servers is protected by 256-bit SSL encryption, the same level of security used by major banks worldwide.
• heybaji maintains strict access controls. Only authorised personnel with a legitimate business need can access player data, and all access is logged and monitored.
• We retain your personal data for as long as your heybaji account is active, plus an additional period as required by applicable regulations. After this period, data is securely deleted or anonymised.
• heybaji conducts regular security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.

Your Rights as a Player

As a heybaji player, you have the following rights regarding your personal data:

• Right to access — you can request a copy of all personal data heybaji holds about you at any time by contacting our support team.
• Right to correction — if any of your personal information on heybaji is inaccurate or outdated, you can request that we update it.
• Right to deletion — you can request that heybaji delete your personal data, subject to any legal retention requirements we must comply with.
• Right to opt out — you can opt out of marketing communications from heybaji at any time without affecting your ability to use the platform.
• Right to complain — if you believe heybaji has mishandled your data, you have the right to raise a complaint with our data protection team or the relevant regulatory authority.

To exercise any of these rights, contact heybaji support at [email protected]. We aim to respond to all data requests within 30 days.