Responsible Gaming – heybaji | Play Safe, Stay in Control

Our Commitment to Responsible Gaming

At heybaji, we believe that online gaming is a form of entertainment. It should bring excitement and enjoyment to your day, not stress or financial hardship. That is why responsible gaming is built into the core of everything we do on this platform. From the moment you create your heybaji account, you have access to a full suite of tools designed to help you manage your gaming activity.

We understand that for most players in Bangladesh, gaming on heybaji is a casual hobby. You log in after work, play a few rounds of Dragon Fortune or try your luck on Golden Bank, and that is it. But we also know that for some people, gaming can become more than just entertainment. It can start affecting your finances, your relationships and your mental health. That is exactly why heybaji invests heavily in responsible gaming features and player protection.

Responsible gaming on heybaji is not just a page on our website — it is a commitment. Our team actively monitors player behaviour, provides proactive support and ensures that every tool you need to stay in control is just a few clicks away. We want every player who uses heybaji to have a positive experience, and that starts with playing responsibly.

Deposit Limits on heybaji

One of the most effective ways to manage your gaming budget on heybaji is by setting deposit limits. This feature lets you control exactly how much money you can add to your account within a specific time period.

Set daily, weekly or monthly deposit limits directly from your heybaji account settings. Once a limit is reached, you will not be able to deposit more until the period resets.
Lowering your deposit limit on heybaji takes effect immediately. This means if you feel you are spending too much, you can reduce your limit right away and it will apply instantly.
Increasing your deposit limit requires a 24-hour cooling-off period on heybaji. This delay is intentional — it gives you time to reconsider whether you truly want to increase your spending.
You can also set a total loss limit on heybaji, which pauses your account once you have lost a certain amount within a defined period. This is a powerful safety net that many of our players find helpful.

Session Time Reminders

It is easy to lose track of time when you are enjoying games on heybaji. Our session timer feature helps you stay aware of how long you have been playing.

Enable session time reminders in your heybaji account settings. You can choose to receive a notification every 30 minutes, 60 minutes or at a custom interval.
When the reminder appears, heybaji will show you how long you have been playing and how much you have spent during that session. This gives you a clear picture of your activity.
You can choose to continue playing or take a break. heybaji encourages regular breaks to keep gaming fun and prevent fatigue from affecting your decisions.
For players who want stricter control, heybaji offers automatic session limits that will log you out after a set period. You can configure this in your responsible gaming settings.

Cooling-Off and Self-Exclusion

Sometimes the best thing you can do is step away for a while. heybaji offers two levels of account restriction for players who need a break:

Cooling-off period — temporarily block access to your heybaji account for 24 hours, 7 days or 30 days. During this time, you cannot log in, deposit or play any games. This is ideal if you just need a short break to reset.
Self-exclusion — for players who need a longer break, heybaji offers self-exclusion for 6 months or 12 months. During self-exclusion, your account is completely locked and you will not receive any promotional communications from heybaji.
To activate either option, go to your heybaji account settings and select "Responsible Gaming." The process is simple and takes effect immediately.
Once a cooling-off period or self-exclusion is active on heybaji, it cannot be reversed early. This is by design — it ensures the restriction serves its purpose and protects you during vulnerable moments.
After your self-exclusion period ends, your heybaji account will not automatically reactivate. You must contact our support team and confirm that you wish to resume playing.

Underage Protection

heybaji strictly prohibits anyone under the age of 18 from creating an account or playing on the platform:

All players must verify their age during the heybaji registration process. We use identity verification checks to confirm that every player meets the minimum age requirement.
If heybaji discovers that an underage person has created an account, the account will be immediately closed and any funds will be returned to the original payment method.
We encourage parents and guardians to use parental control software to prevent minors from accessing gaming platforms like heybaji. Tools such as Net Nanny and Qustodio can help restrict access to age-restricted websites.
If you suspect that a minor is using heybaji, please contact our support team immediately so we can investigate and take appropriate action.

Warning Signs to Watch For

If you recognise any of these behaviours in yourself, it may be time to use the responsible gaming tools available on heybaji or take a break from the platform.

Spending more money on heybaji than you can comfortably afford to lose, or using money meant for bills, rent or daily expenses.

Chasing losses by continuing to play on heybaji after a losing session in the hope of winning back what you lost.

Feeling anxious, irritable or restless when you are not playing on heybaji, or when you try to reduce your gaming time.

Hiding your gaming activity from family or friends, or lying about how much time or money you spend on heybaji.

Neglecting work, studies or personal relationships because of time spent gaming on heybaji or other platforms.

Borrowing money or selling personal belongings to fund your gaming activity on heybaji.

Tools Available on heybaji

Deposit Limits

Set daily, weekly or monthly caps on how much you deposit into your heybaji account. Stay within your budget effortlessly.

Session Timers

Get regular reminders of how long you have been playing on heybaji. Stay aware and take breaks when you need them.

Self-Exclusion

Lock your heybaji account for 6 or 12 months. No logins, no deposits, no promotions — complete peace of mind.

Activity History

Review your full gaming and transaction history on heybaji at any time. Knowledge is the first step to staying in control.

Cooling-Off Periods

Need a short break? Pause your heybaji account for 24 hours, 7 days or 30 days. It activates instantly.

Support Team

Our heybaji support team is trained to help with responsible gaming concerns. Reach out anytime — no judgement, just help.

How to Set Limits on heybaji

1

Log Into Your Account

Sign in to your heybaji account using your registered email and password. If you do not have an account yet, you can create one from the registration page.

2

Go to Account Settings

Navigate to your profile and find the "Responsible Gaming" section in your heybaji account settings. All player protection tools are located here.

3

Choose Your Limits

Select the type of limit you want — deposit limit, loss limit, session timer or self-exclusion. Set your preferred values and confirm. Changes on heybaji take effect immediately for reductions.

Play Responsibly on heybaji

Gaming is meant to be fun. Join heybaji and enjoy a platform that puts your safety and wellbeing first. Set your limits, play your favourite games and stay in control.

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heybaji Responsible Gaming — Play Smart, Stay Safe

Your Wellbeing Comes First